Estimated shipping delivery times
|USA||3-5 business days via USPS
3-8 business days via FedEx SmartPost
|1-3 business days via FedEx|
|Canada||5-10 business days without tracking||1-5 business days via FedEx|
|Worldwide||10-20 business days without tracking||1-5 business days via FedEx|
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
Unfortunately I will not bear responsibility for customs fees. I would advice that you purchase unframed artworks to reduce likelihood of paying custom fees.
Order never arrived
If your order didn’t end up arriving, be sure to let me know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though I’m happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with me here noting your order number. I’ll see what can be done.
The last thing I’d want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with me within a week’s time!
If you purchased a clothing item and you’re unhappy with the size you’ve received, first check that the size stated on the item matches the size stated on the sizing chart. Though rare, it’s possible that the item was mislabeled. Let me know and I’ll get you sorted out.
If you’d like a different size, get in touch with me at here and I’ll let you know what your next steps are.